Important Dates & Announcements
- Book drops are open. Please allow up to 7 days for your account to update, as all materials are quarantined prior to check-in. Fines for materials that were originally due between March 15 and June 1, 2020 have been waived.
- Curbside service continues with pick-ups available daily from 10am to 6pm, Monday through Saturday.
- Remote lockers at Liberty Pharmacy are open. Click here to reserve materials online or call 205.978.0155.
Frequently Asked Questions
I don’t have a library card. Can I get one?
Yes! Jefferson County residents may register for a temporary library eCard. To register, click here to complete the JCLC eCard Registration Form online. You will receive a library card number that can immediately be used to access Overdrive ebooks and downloadable audiobooks, databases and to place reserves on physical items.
In addition to the online resources available through JCLC, the Library in the Forest provides additional resources that are accessible by Vestavia Hills residents only. These include Universal Class, Kanopy and Hoopla. To utilize these resources, library staff must update your JCLC eCard. Complete and submit the form below to update your card for access to Library in the Forest resources.
Your temporary card will be valid until June 15, 2020. After this date, you will need to upgrade to a full-use library card to continue accessing our digital resources and to borrow physical materials from the library. To upgrade, visit the Library in the Forest and present your eCard number, a photo ID and proof of Vestavia Hills residency (utility bill, lease agreement, etc.).
My library card is about to expire. How can I renew?
All accounts nearing their expiration dates in March have been renewed until June 1 of this year. After June 1, you will need to visit the library. Renewed library cards may only be used for check out of digital offerings and may not be used for physical materials until after the library reopens.
What if my items are due? Will I accrue late fees?
Late fees were not charged for materials that were originally due between March 15 and June 1, 2020. Materials due after June 1 will be assessed late fees if they are overdue.
Can I drop off my materials in book drops?
Yes! Book drops are open. Please allow up to 7 days for your account to update, as all materials are quarantined prior to check-in.
Can I place a hold for materials to be picked up?
Yes. Hold items are available for pickup utilizing Curbside Pickup or the remote lockers at Liberty Pharmacy. Be sure to reserve materials online or by calling 205.978.0155 ext. 2 at least 24 hours prior to pick-up.
I have a question. Is there anyone who can help me?
I reserved a meeting room. What is the status?
All meeting rooms are closed and events have been cancelled while the library is closed. If you have any questions, please contact Loraine Ward-Ryce at email@example.com or call 205.978.0162.
I have a passport appointment. What is the status?
All passport appointments have been cancelled while the library is closed. Appointments will be rescheduled following the reopening of the library. If you have any questions, please call 205.978.3683.
I have an appointment to have an exam proctored at the library. What should I do?
All proctoring appointments have been cancelled while the library is closed and will be rescheduled following the reopening of the library. If you have any questions, please contact Loraine Ward-Ryce at firstname.lastname@example.org or call 205.978.0162.